Record Keeping and Incident Reporting

Description

This course is designed to show the importance of good, timely, accurate and legible recordkeeping and how vital it is with regards to communication within the health and social care service.

The course will detail what is a reportable incident and how to report accidents and incidents with some scenario based examples. There will be protected time for any questions and further development that participants may require.

Learning Outcomes

• How to provide a confidential service to patients and service users in the context of their specific role
• Understand the principles of Information Governance and how they apply in every day working environments
• How to ensure and maintain good record keeping
• Fundamentals of data protection, and confidentiality
• Your professional and legal responsibilities
• The importance of good record keeping and the implications of bad record keeping
• How to develop your communication skills through accurate and clear record keeping
• Understand why reporting accidents is so important
• Learn to identify when to report an incident
• Learn the correct way to complete an accident book 
• How to identify which records to keep
• Learn how to make a RIDDOR report
• Understand employee and employer responsibilities

Suitable for

Healthcare professionals

Cancellations

If you need to cancel your booking please do so as soon as possible to avoid any charges. We reserve the right to apply a cancellation fee on a sliding scale as follows: within 24 hours of start time we will charge 100% of the course fee. 48 hr – 24hours before we will charge 50% of the course fee. If you wish to reschedule your booking we are happy to do this free of charge up to 48hrs before the course start date.